--- title: Why Does Project Solar Require a $100 Deposit? description: Our customer support reps are occasionally asked why Project Solar requires a refundable $100 deposit before starting a final design and contract offer. The answer has to do with efficiency and keepin --- [Skip to content](https://knowledge.projectsolar.com/migration/why-does-project-solar-require-a-100-deposit#main-content) English Show submenu for translations ![project solar logo - for light bg.png\]](https://knowledge.projectsolar.com/hs-fs/hubfs/project%20solar%20logo%20-%20for%20light%20bg.png?height=20&name=project%20solar%20logo%20-%20for%20light%20bg.png) Open main navigation Close main navigation - English Show submenu for translations - projectsolar.com projectsolar.com Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [FAQ](https://knowledge.projectsolar.com/migration?hsLang=en) 2. [Custom Solar Projects](https://knowledge.projectsolar.com/migration/custom-solar-projects?hsLang=en) # Why Does Project Solar Require a $100 Deposit? Our customer support reps are occasionally asked why Project Solar requires a refundable $100 deposit before starting a final design and contract offer. The answer has to do with efficiency and keeping our prices low. ### Traditional Solar Sales The traditional solar sales model requires wasted time to get a sale: knocking on lots of doors and cold-calling lots of uninterested leads. A commissioned rep could try to reach hundreds of people before finding an interested client. When they do finally close a sale, reps get a large commission–an extra expense that raises prices. Because of our efficient online advertising approach, we have the **opposite** problem–instead of constantly calling and knocking to find interested leads, we’re flooded with inquiries about our product. To make sure our time is spent efficiently, we need a way to focus our resources on serious customers.   ### Our Solution By requiring a $100 deposit, we ensure that our teams can take their time to provide the most interested customers with professional designs and accurate contracts. If you’re not satisfied with the design or price we come up with after you make a deposit, just let our Customer Experience Team know that you’d like to cancel, and ask for a refund. We’ll get your money back to you in full. *Your $100 deposit is fully refundable up until you sign a contract with us. If you cancel your project post-contract, you will forfeit the deposit and be responsible for any applicable cancellation penalties outlined in your contract.*    - [Solar Basics](https://knowledge.projectsolar.com/migration/solar-basics?hsLang=en#main-content) - [Solar 101: The Fundamentals](https://knowledge.projectsolar.com/migration/solar-basics?hsLang=en#solar-101-the-fundamentals) - [Solar Insights: Deeper, More Technical Info](https://knowledge.projectsolar.com/migration/solar-basics?hsLang=en#solar-insights-deeper-more-technical-info) - [Custom Solar Projects](https://knowledge.projectsolar.com/migration/custom-solar-projects?hsLang=en#main-content) - [Full Service Install](https://knowledge.projectsolar.com/migration/custom-solar-projects?hsLang=en#full-service-install) - [Financial Information](https://knowledge.projectsolar.com/migration/financial-information?hsLang=en) - [Project Solar Power Bank Products](https://knowledge.projectsolar.com/migration/project-solar-power-bank-products?hsLang=en) - [Additional Info](https://knowledge.projectsolar.com/migration/additional-info?hsLang=en) [![Chill listening crop-3](https://knowledge.projectsolar.com/hs-fs/hubfs/project%20solar%20logo%20-%20for%20light%20bg-1.png?width=201&height=17&name=project%20solar%20logo%20-%20for%20light%20bg-1.png "Chill listening crop-3")](https://projectsolar.com) At Project Solar, we aim to make solar so incredibly easy and affordable that it becomes the financially prudent energy option for all homeowners. Copyright © 2026, Project Solar