--- title: What is the process for making a warranty claim? description: This article details how to make a warranty claim for your solar installation, whether it's related to workmanship or equipment.  --- [Skip to content](https://knowledge.projectsolar.com/migration/what-is-the-process-for-making-a-warranty-claim#main-content) English Show submenu for translations ![project solar logo - for light bg.png\]](https://knowledge.projectsolar.com/hs-fs/hubfs/project%20solar%20logo%20-%20for%20light%20bg.png?height=20&name=project%20solar%20logo%20-%20for%20light%20bg.png) Open main navigation Close main navigation - English Show submenu for translations - projectsolar.com projectsolar.com Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [FAQ](https://knowledge.projectsolar.com/migration?hsLang=en) 2. [Custom Solar Projects](https://knowledge.projectsolar.com/migration/custom-solar-projects?hsLang=en) # What is the process for making a warranty claim? ## This article details how to make a warranty claim for your solar installation, whether it's related to workmanship or equipment. ### How to Make an Equipment Warranty Claim For equipment warranty claims, we recommend first contacting our Post-PTO Team. They can provide you with manufacturer information and act as an intermediary if needed. You can get in touch with the team by calling our customer support line at 256-669-9660, using the chat widget on our website, or emailing support@projectsolar.com. ### How to Make a Workmanship Warranty Claim If you need to make a workmanship warranty claim, simply call our customer support line at 256-669-9660, use the chat widget on our website, or email us at support@projectsolar.com. We'll work with installers to resolve the issue. It's important to start the claim process as soon as possible, as it can take a few weeks to complete. We're here to help make the process as smooth and stress-free as possible, so don't hesitate to reach out if you need assistance. We aim to ensure that you're completely satisfied with your solar installation and that it continues to meet your energy needs for years.   - [Solar Basics](https://knowledge.projectsolar.com/migration/solar-basics?hsLang=en#main-content) - [Solar 101: The Fundamentals](https://knowledge.projectsolar.com/migration/solar-basics?hsLang=en#solar-101-the-fundamentals) - [Solar Insights: Deeper, More Technical Info](https://knowledge.projectsolar.com/migration/solar-basics?hsLang=en#solar-insights-deeper-more-technical-info) - [Custom Solar Projects](https://knowledge.projectsolar.com/migration/custom-solar-projects?hsLang=en#main-content) - [Full Service Install](https://knowledge.projectsolar.com/migration/custom-solar-projects?hsLang=en#full-service-install) - [Financial Information](https://knowledge.projectsolar.com/migration/financial-information?hsLang=en) - [Project Solar Power Bank Products](https://knowledge.projectsolar.com/migration/project-solar-power-bank-products?hsLang=en) - [Additional Info](https://knowledge.projectsolar.com/migration/additional-info?hsLang=en) [![Chill listening crop-3](https://knowledge.projectsolar.com/hs-fs/hubfs/project%20solar%20logo%20-%20for%20light%20bg-1.png?width=201&height=17&name=project%20solar%20logo%20-%20for%20light%20bg-1.png "Chill listening crop-3")](https://projectsolar.com) At Project Solar, we aim to make solar so incredibly easy and affordable that it becomes the financially prudent energy option for all homeowners. Copyright © 2026, Project Solar